PRIVACY & POLICY

This privacy policy (“Privacy Policy”) read with the Terms of Usage specifies the manner in which personal data and other information are collected, received, stored, processed, disclosed, transferred, dealt with or otherwise handled by MIST. This Privacy Policy does not apply to information that You provide to, or that is collected by, any third-party through the Platform, and any Third-Party Sites that You access or use in connection with the Services offered on the Platform.
The word MIST implies to MIST and or any companies or platforms used by MIST which can be Medical Institute for Screening test/ MIST NExT Private limited/ MIST FMGE/ MIST FMG/ TESTPRESS/ SPEED PORTAL/ MIST NExT NEET PG/ Any other in due course of time

Please read the Privacy Policy carefully prior to using or registering on the Platform or accessing any material, information or availing any Services through the Platform.

By clicking the “I accept” button provided at the sign-up page for the Platform, You (“You”, “Your” as applicable) accept and agree to be bound by the terms and conditions of this Privacy Policy. This Privacy Policy is incorporated into and subject to Our Terms of Usage (the “Terms”) and shall be read harmoniously and in conjunction with the Terms. All capitalized terms used and not defined in this Privacy Policy shall have the meaning ascribed to them under the Terms.

This Privacy Policy (i) is an electronic record under the Information Technology Act, 2000 read with rules and regulations made thereunder and is generated by a computer system; and (ii) will not require any physical, electronic, or digital signature.

What is Personal Information and why do we collect it?
The term "Personal Information" encompasses any data that can be employed to distinguish an individual. This includes, but is not confined to, a person's first and last name, residential or other physical and virtual addresses, such as an email address or any other contact details that we might need. The purpose behind collecting personal information is to identify you and guarantee the provision of accurate feedback essential for your performance in various tests. This endeavor is aimed at ensuring you receive high-quality educational feedback. The information gathered serves the purpose of granting you convenient access to our services, offerings, and products. Additionally, it aids us in customizing your educational experience to better suit your needs.
1. Collection of Information

MIST, during the User's interaction with the Website, may gather various types of personal and non-personal information for the purpose of conducting operations on the platform. This information is collected voluntarily through registration, online surveys, or other interactions. The following categories of information may be obtained from Users:
1.1 Personal Information:
(i) User's Name
(ii) User's Phone Number (mobile, residence, or alternative)
(iii) Country
(iv) University Name
(v) User's Email Id (primary/alternative)
(vi) Details from social networking sites used for registration, including name, profile picture, email address, friends list, and publicly shared information
(vii) Personal data from the User's mobile device, such as contact list details
(viii) User's Internet Protocol (IP) address
(ix) Sensitive personal data like passwords and payment details
1.2 Non-personal Information:
(i) Internet or telecom service provider details
(ii) User's Location
(iii) Type of internet browser used by the User
(iv) Other information necessary for accessing and operating the Website

1.3 Additionally, the duration of the User's Website usage may be logged and stored.

1.4 The collected information may be stored in electronic or physical form as authorized by the User.

1.5 The Platform may share User information with third-party entities, provided they adhere to reasonable safety standards for using such information.
1.6 In addition to the aforesaid, We may also request You to provide other information as and when necessary (“Other Information”). We also seek specific permissions from You such as permission to use the camera or microphone of Your device which enables Us to provide Services to You in a smooth and efficient manner. The Other Information collected by us may include inter alia:
(a) Data either created by You or by a third party and which You wish to store on Our Platform and/or servers such as image files, documents and so on;
(b) Data available in the public domain or received from any third party including social media channels, including but not limited to Personal or Non-Personal Information from Your linked email address and so on, as a part of Your Account information;
(c) Copies of government identification like driving license, election card (as and when required), and
(d) Such other information as may be reasonably required for the purpose of providing the Services to You or as required under any law for the time being in force.
1.7 All information disclosed by You shall be deemed to be disclosed willingly and without any coercion. No liability pertaining to the authenticity, genuineness, misrepresentation, fraud, or negligence of the information disclosed shall lie on Us nor will We be in any way responsible to verify any information obtained from You.
1.8 You shall be, at all times, entitled to request deletion of the personal information shared by You by writing to us on [Insert e-mail id for data deletion]. However, in the event that We receive a request for deletion of data, we do not guarantee that the experience of the Platform would be the same as We only collect data absolutely necessary to enhance User experience.

Our primary goal in collecting the aforementioned information is to provide You with a safe, efficient, smooth, and customized experience on the Platform. The information collected allows Us to provide the Services and features on the Platform that most likely meet Your needs, and to customize the Platform to make Your experience safer and easier. More importantly, while doing so, We collect the above-mentioned Personal Information from You that We consider absolutely necessary for achieving said purpose

Once You give us your Personal Information, You are not anonymous to Us. Wherever possible, while providing the information to Us, We indicate which fields are mandatory and which fields are optional for You. You always have the option to not provide the Personal Information to Us through the Platform by choosing to not use a particular Service or feature being provided by Us on the Platform, which requires You to provide such information.

We shall be entitled to retain Your Personal Information and other information for such duration as may be required for the purposes specified hereunder and in accordance with applicable laws and will be used by Us only in accordance with this Privacy Policy. You acknowledge that if We determine that any information You have provided or uploaded violates the terms of this Privacy Policy, We have the right, in our absolute discretion, to delete or destroy such information without incurring any liability to You.

2. Use of Information

We use the Personal Information, Non-Personal Information, Transactional Information and Other information provided by You for the following:
(i) to provide and improve the Services and features on the Platform;
(ii) to resolve disputes and troubleshoot problems;
(iii) to promote Your safety and the safety of other individuals using the Platform;
(iv) to protect the security and integrity of the Platform and the Services;
(v) to inform You about online and offline offers, products, services, and updates;
(vi) to customise Your experience on the Platform;
(vii) to detect, prevent and protect Us from any errors, fraud and other criminal or prohibited activity on the Platform;
(viii) to disseminate and enforce the Terms of Usage;
(ix) to process and fulfil Your request for Services or respond to Your comments, and queries on the Platform;
(x) to contact You;
(xi) to communicate important notices or changes in the Services provided by Us or in the use of the Platform and the terms which govern the relationship between You and Us;
(xii) to analyse usage patterns; and
(xiii) for any other reason incidental to the reasons listed above; and for any other purpose with your consent.

You also specifically agree and consent to Us collecting, storing, processing, transferring, and sharing information (including Personal Information) related to You with third parties such as with entities registered under applicable laws solely for providing Services to You including processing Your Transactions on the Platform. Provided that, the third-party entities shall be bound by contractual obligations to keep such information confidential and use it only for the purposes for which We disclose it to them.
We may automatically track certain information about You based upon Your behaviour on the Platform. We use this information to do internal research on Your demographics, interests, and behaviour to better understand, protect and serve You. This information is compiled and analysed by Us on an aggregated and anonymized basis and not individually, and in a manner that does not specifically identify You.

We may occasionally ask You to complete optional online surveys. These surveys may ask You for Your contact information and demographic information (like zip code, age, or income level). We use this information to tailor Your experience on the Platform, providing You with content that We think You might be interested in and to display content according to Your preferences. We use Your Personal Information to send You promotional emails, however, We will provide You with the ability to opt-out of receiving such emails from Us. If You opt-out, We may still send You nonpromotional emails, such as emails about the Services and Your Account on the Platform.
3. Retention of Information

All information provided by You, save and except upon withdrawal or termination, shall be retained in locations outside the direct control of MIST (for instance, on servers or databases co-locates with hosting providers). We will delete information based on a request received from you within a reasonable period and latest within 90 (ninety) days of receiving a deletion request. However, we may retain such portion of information and for such periods as may be required under applicable law. Notwithstanding anything contained herein, We may retain data after account deletion for reasons including but limited to the following purposes:
i. if there is an unresolved issue relating to your Account, or an unresolved claim or dispute;
ii. if We are required to by applicable law; and/or in aggregated and/or anonymized form; or
iii. We may also retain certain information if necessary for its legitimate business interests, such as fraud prevention and enhancing the safety and security of individuals using the Platform.

4. Sharing of Information
We may disclose Your Personal Information to Our third-party vendors, partnered institutions, consultants, and such other individuals bound by contractual obligations to keep such Personal Information confidential and use it only for the purposes for which We disclose it to them. This disclosure may be required for Us, for instance, to provide You access to Our Services, or processing payments made by You, or to validate Your bank accounts and Account information, to facilitate and assist Our marketing and advertising activities/initiatives, for undertaking auditing or data analysis, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to Our Services. Additionally, We may disclose Your information, to the extent necessary:
i. to comply with applicable laws and to respond to lawful requests and legal processes,
ii. to protect the rights and property of MIST, individuals using the Platform, and others, including to enforce the Terms, and
iii. in an emergency to protect the personal safety and assets of MIST, individuals using the Platform, or any person.
Further, You agree and acknowledge that You shall strictly keep all information of other individuals confidential and shall not disclose such information to any third party unless expressly consented to by the individual whose information is being disclosed. In no circumstance whatsoever will We be responsible or liable for any breach of confidentiality by You or other individuals on the Platform.

5. Security Precautions and Measures Our Platform has reasonable security measures and safeguards in place to protect Your privacy and Personal Information from loss, misuse, unauthorised access, disclosure, destruction, and alteration of the information in compliance with applicable laws.
Further, whenever You change or access Your Account on the Platform or any information relating to it, We offer the use of a secure server. We cannot however ensure or warrant the security of any information You transmit to Us or guarantee that Your Personal Information and/or other Non-Personal Information provided for availing the Services or Platform may not be accessed, disclosed, altered, or destroyed by a breach of any of Our security measures and safeguards.
It is further clarified that You have, for so long as You access and/or use the Platform (directly or indirectly), the obligation to ensure that You shall at all times take adequate physical, managerial, and technical safeguards, at Your end, to preserve the integrity and security of Your data which shall include and not be limited to Your Personal Information.
This Privacy Policy and the security controls and practices implemented by Us to Protect Your Personal Information shall be reasonable security practices and procedures under section 43A of the Information Technology Act, 2000.

6. Links to Other Third-party Sites and Collection of Information

Our Platform may provide links to other third–party Platforms (“Third–Party Sites”) that may collect Your Personal Information including Your IP Address, browser specification, or operating system. We are not in any manner responsible for the security of such information or the privacy practices or content of those Third–Party Sites. Additionally, You may also encounter “cookies” or other similar devices on certain pages of the Third–Party Sites and it is hereby clarified that We do not control the use of cookies by these Third–Party Sites. These third-party service providers and Third-Party Sites may have their own privacy policies governing the storage and retention of Your information that You may be subject to. This Privacy Policy does not govern any information provided to, stored on, or used by these third-party providers and Third-Party Sites. We recommend that when You enter a Third-Party Site, You review the Third-Party Site’s privacy policy as it relates to safeguarding of Your information. You agree and acknowledge that We are not liable for the information published in search results or by any Third-Party Sites.

7. Your Consent and Changes to Privacy Policy

a. Withdrawal of consent:
You may choose to withdraw Your consent provided hereunder at any point in time. Such withdrawal of the consent must be sent in writing to sup.mistteam@gmail.com. In case You do not provide Your consent or later withdraw Your consent, We request you not to access the Platform and use the Services. We reserve the right to not provide You with any of the Services on the Platform upon the withdrawal of Your consent.
In such a scenario, We may delete Your information or de-identify it so that it is anonymous and not attributable to You. In the event, We retain Your information post the withdrawal or cancellation of Your consent, it shall only be for the period permitted under Applicable Law. We may continue to retain Your information if required under Applicable Law.

b. Correcting inaccuracies in the information:
You may correct or update any information online. In the event of loss of access details, You may retrieve the same or receive new access details by sending an e-mail to: sup.mistteam@gmail.com.
c. Changes To Our Privacy Policy:
We reserve the unconditional right to change, modify, add, or remove portions of this Privacy Policy at any time, by notifying You of such changes. Any changes or updates will be effective immediately. Your continued usage of the Platform post such changes or updates will serve as your unqualified acceptance of such changes or updates. You should review this Privacy Policy regularly for changes. You can determine if changes have been made by checking the “Last Updated” legend above.
8. Grievance Officer

If You have any grievance with respect to the Platform or the Services, You may write to the grievance officer, the name and contact details have been provided below:
Name: Ms Alka
Email: sup.mistteam@gmail.com
We assure You that We shall ensure the implementation of the Privacy Policy, make the Privacy Policy available to individuals and put our best efforts to redress Your grievances expeditiously within 15 (fifteen) days from the date of receipt of the grievance.